FAQ
Frequently Asked Questions
Who are we?
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We are based in Shandong, China, start from 2017,sell to Southeast Asia(30.00%),Eastern Europe(20.00%),Mid East(20.00%),North America(15.00%),Africa(15.00%). There are total about 11-50 people in our office.
What can you buy from us?
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Concrete Laser Guided Screed Machine, Telescopic Boom Laser Screed Machine, Full Set Hydraulic Laser Screed Machine, Ride-on Trowel Machine for Polishing, Concrete Cutting Machine
Are you original manufacture?
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Yes, we are a manufacturer in China.
Why should you buy from us not from other suppliers?
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We integrate research and development, production, sales, after-sales service,pay attention to customer needs, according to customer requirements for customized services.
Where your products have been exported before?
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Our products have been sold to Europe, Southeast Asia, Africa, Latin America, middle East, North America, and so on.
How can we guarantee quality?
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Always a pre-production sample before mass production;Always final Inspection before shipment;
What about the MOQ?
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The MOQ is 1 pcs.
What about the delivery time?
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7-10 days after receiving the balance payment.
Can I see a sample before placing an order?
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Yes, we offer pre-production sample confirmation and conduct final inspection before shipment.
Do you support OEM or customization?
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We support customization including OEM branding and parameter adjustments upon request.
How can key control your product quality?
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Quality is always considered the most important part of our manufacturing process. All of our products come under a strict quality control system from raw material inspection, component inspecting, semi - finished product inspection, and performance test of finished products, to random inspection before delivery.
Do you provide operator tralning? In which languages?
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We provide instructional video and guidance manual, so far in Chinese/English and later willin more languages.
Does the equlpment meet EU/US certifications? Is It with Euro5 or EPA engine?
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CE, FCC, ISO 9001/14001 certified and Euro 5/EPA standard engine.
How do crucial pack the machines?
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Generally, we pack them in plywood case or pallet, we make sure it is safe for transportation. Or we can also use iron Frame to pack them. If machine is big, we use iron frame much more.
Can we put our trademark on the machine? And customize the product according key our requirements?
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Yes, sir, of course.